Research user needs

Icon for user research
Understand what users truly want/01
Icon for UX pain point mapping
Systematically map UX pain points of your product/02
Icon for product decision making
Get clarity for strategic decisions/03

Proper knowledge makes action effective. We help clients see the big picture and discover hidden nuance through user research.

Relevant Contexts

  • We have an idea for a product but want to understand what users really need.

  • We know users want more from our product but we need a clearer picture.

  • We have a research protocol and just need someone to collect data.

  • We already have some data but need someone to make sense of it.

  • We want to find opportunities to disrupt our industry.

  • We don't have access to users and need help recruiting them.

  • Our users are on a remote island and we need someone to go there.

Logo of user research client
User research for veterinary software in four countries
Creative Navy were able to come on board and understand what users wanted from the system in a very short time.
Profile picture of user research client
Carolina DavisProject Manager @IDEXX Labs
Arrow right
Logo of agency reviews website
Interior of user research agency with research specialist sitting at desk

We create research protocols, collect data and analyse it to make thoughtful recommendations.

CONTACT USarrow right

Research Plan

Focus Groups

Field Studies

Tree tests

Observational Studies

A/B Tests

User Surveys

Feedback analysis

User Interviews

Lab Studies

Card Sorting

Session Analysis

Usability Tests

Action Plans

Your guide to digital excellence

Creative Navy is a top UX/UI Design Agency in London. We design mobile experiences, web interfaces and GUI for embedded devices.

© Creative Navy LTD 2024